Table of Contents
Resources Available to Your Program
Module One: Determining Program Capacity, Services, and Solutions
Know Your Program: Start With a SWOT Analysis
Charting a Course for Workforce ESL: A Planning Framework
Preparing a Marketing Packet: Proactive Strategies
Module Two: Marketing Adult Education Services as Workforce Solutions
Preparing for the Initial Meeting with an Employer
Important Skills for the Workplace
Identifying the Language Skills Needed in the Workplace
Check This Out: www.work-basedlearning.org
How Can Work-Related Instruction Benefit Your Company?
Module Three: Facilitating a Team of Stakeholders to Provide a Continuum of Services
Partnerships: Think Big, Start Small, Have a Plan
Survey: Providing a Continuum of Services
Literacy and Language Competencies Needed by Limited English Proficient Workers
The National Work Readiness Credential Profile
Module Four: Defining and Agreeing Upon Mutual, Achievable Goals and Objectives
Setting Mutual, Achievable Goals and Objectives
Template for Replication: Statement of Confidentiality
Template for Replication: Reporting Assessment Results
Template for Replication: Sample Letter of Agreement
From the Field: A Sample Preliminary Agreement
Appendices
Appendix A: Delivering Workforce/Workplace ESL: An Inventory for Program Administrators (enables you to do a quick self-evaluation of your particular information and technical assistance needs)
Appendix B: Glossary of Terms (short list; more comprehensive glossaries may be found in SHOP TALK # 1 and # 2 at http://www-tcall.tamu.edu)
Appendix C: SWOT Analysis Work Sheet