State Assessment and
Goal Setting/Attainment Policy for Adult Education

Effective Date – July 1, 2011
Revised April 1, 2011

Appendix J:

Resources for Information and Assistance

• Any questions about assessment policy should be directed to Texas LEARNS. The toll free number is 1-866-696-4233.
• Assessment training questions should be directed to the GREAT Center in the region. Website and phone contact information may be found (here)
• Bulk assessment orders for the state of Texas are handled by TCALL. Contact information is: 1-800-441-READ or click here.
• Direct TABE ordering and support information can be found by contacting CTB-McGraw-Hill (here) or through the following contact information:

Western Regional Office
20 Ryan Ranch Road, Monterey, CA 93940-5703   U.S.A
Tel: 888.282.5690   |  Fax: 831.393.6993

CTB Support
For Help Specifying and Placing Orders:
Customer Services Representatives are available 6:00 AM to 5:00 PM, Pacific Time.
Tel: 800.538.9547 | Fax: 800.282.0266 | International: 831.393.0700 | TDD: 800.217.9190

For Help with Scoring Services:
Contact the CTB Scoring Services office.
Tel: 800.282.7267 (800.CTB.SCOR) | Fax: 800.428.2329 | International: 831.393.0700

For Help with CTB Software:
The CTB Technical Support staff is available 4:30 AM to 5:00 PM, Pacific Time.
Tel: 800.459.6522 | Fax: 800.459.4210 | International: 831.393.0700 | E-mail: tmsupport@ctb.com

• Direct BEST Ordering: http://www.cal.org/ or use the following contact information:

Center for Applied Linguistics
4646 40th Street NW
Washington DC 20016-1859
Main number 202.362.0700
Fax number 202.362.3740
Email info@cal.org
Staff directory

Use our staff directory to find contact information for CAL staff.
Questions and comments
Please email info@cal.org

Web site problems
Please contact our Webmaster

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