Adult Education Administrator's Manual

State Assessment Policy for Adult Education

(Revised January 2007)
Effective Date – January 1, 2007

Appendix F:  Resources for Information and Assistance

• Any questions about assessment policy should be directed to Texas LEARNS. The toll free number is 1-866-696-4233.
• Assessment training questions should be directed to the GREAT Center in the region. Website and phone contact information may be found at www-tcall.tamu.edu
• Bulk assessment orders for the state of Texas are handled by TCALL. Contact information is: 1-800-441-READ or www-tcall.tamu.edu
• Direct TABE ordering and support information can be found by contacting CTB-McGraw-Hill at http://www.ctb.com or through the following contact information:

  Western Regional Office
  20 Ryan Ranch Road, Monterey, CA 93940-5703   U.S.A
  Tel: (888)282-5690   |  Fax:(831)393-6993

  CTB Support
  For Help Specifying and Placing Orders:
  Customer Services Representatives are available 6:00 AM to 5:00 PM, Pacific Time.
  Tel: 800.538.9547 | Fax: 800.282.0266 | International: 831.393.0700 | TDD: 800.217.9190
  
  For Help with Scoring Services:
  Contact the CTB Scoring Services office.
  Tel: 800.282.7267 (800.CTB.SCOR) | Fax: 800.428.2329 | International: 831.393.0700
  
  For Help with CTB Software:
  The CTB Technical Support staff is available 4:30 AM to 5:00 PM, Pacific Time.
  Tel: 800.459.6522 | Fax: 800.459.4210 | International: 831.393.0700 | E-mail: tmsupport@ctb.com

• Direct BEST Ordering: http://www.cal.org/ or use the following contact information:

  Center for Applied Linguistics
  4646 40th Street NW
  Washington DC 20016-1859
  Main number 202-362-0700
  Fax number 202-362-3740
  Email info@cal.org

  Staff directory

  Use our staff directory to find contact information for CAL staff.
  Questions and comments
  Please email info@cal.org.

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