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Mia Conrad

Mia Conrad  
Administrative Associate IV
Phone: 979-845-6615


  • B.S.W. in Social Work with minor in Psychology (Southern Illinois University)
  • Certificate of Completion, Texas State Board of Social Worker Examiners Jurisprudence Exam (2017)
  • Pursing LBSW (Licensed Baccalaureate Social Worker)


  • TCALL Administrative Associate since 2017
  • Administrative support professional and volunteer coordinator in 1500-member church – 11 years
  • Intern and subsequently Assistant Director for community-based nonprofit service organization, part-time – 1 year
  • Student care aide in after-school program, part-time – 3 years

Current Duties/Roles with TCALL

  • TCALL Literacy Hotline - assists callers seeking literacy and English language programs; fields and directs other phone calls to appropriate staff
  • Texas AEL PD Portal - customer service and technical assistance
  • Email Discussion Lists – subscription management and customer service
  • Other administrative support functions related to data management, event logistics, and other project activities


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